Like many companies in the Automotive industry, Allen Ford UK require specialist industry software to assist their sales and service staff in managing a range of everyday processes. These range from the creation of quotes, the fulfilment of customer requests and processing of batch orders, right through to back end systems and specialised areas (such as tax management and profitability monitoring).
This is a key area of expertise for KJL, who have been working within the Automotive industry for almost 20 years. Long ago KJL created an quotation and order management solution for Allen Ford UK. This system has been vital in helping the company achieve the highest standards of professionalism and efficiency throughout the business.
Following significant changes throughout the business as they have grown over recent years: expanding the number of site locations and greatly increasing the number of quotes they process day-to-day, both KJL and Allen-Ford UK decided that further investment, and the introduction of new features, would be highly beneficial to the business.
Working with the team at Allen Ford UK, KJL updated their existing DMS platform, transforming it into a powerful Web-based SaaS solution. This solution included modern updates such as express integration with: CAP services; other DMS systems; ordering and back-end software; service departments; and Microsoft programs (such as Outlook and exports directly into Excel).
The upgrades to DQMS-Web also reduce the training required for new staff (unique 8-step system); provides greater control and visibility for Sales management; and allows for the tracking of large orders throughout all Ford systems. It also provides a platform for successfully managing existing and potential customer needs.
Like to know more?
Why not give us a quick call on 01268 627111. We are very happy to discuss all elements of DMS management, including full UK support for a range of systems and switching to a hosted platform.
Read the full DQMS-Web case study here
Why not take a look at the Allen Ford UK case study? Click read now to switch to the PDF version – ready to print and view when you have time.