Who’s calling ?
Telephone displays that tell you the incoming call number, whilst not a technology breakthrough, had it’s moments. As long as you could remember a fantastic array of 11 consecutive characters you knew who was calling you. Simple. If you couldn’t recognise it, you were participating in a game of telephone Russian roulette. Anyone was about to throw you a curve ball and you weren’t prepared. KJLtd have an answer (pardon the pun). CommPro will match the incoming number to your own DMS database instantly, and flash the caller’s name on your desktop before you pick up the call. Moreover, it will tell you details you know of this caller, their personnel details and their vehicle type, engine size, date of last service etc etc. So, impress those customers with your personalised recollection of their visits, ask after their partner and even say how sorry you are that their team is going to be relegated this season ! Call Kevin James Ltd on 0845 524 0100 to find out how you can get this inexpensive customer friendly application on YOUR system. Read More »
Electronic VHC.. Is it a good thing ?
The HOT potato at the moment with many manufacturers is electronic vehicle health checks or VHC’s. Ford, Peugeot, Honda, they are all having a go. As for the providers of the technology, they are few and far between. SDIS (Service Department Information System) now includes the integration of electronic VHC into this already successful solution. What makes SDIS different from the rest is integrated elements into DMS data feeds for service, customer and parts data. Keeping control of the VHC process through the workshop environment has been the most important factor in the development of this module and we believe that SDIS takes this somewhat painful process, cos lets face it, the paper method was easy, and streamlines it into the normal flow of customer vehicles through the workshop process. Having SDIS running in one of the biggest workshops in the country has played a big part in ensuring that if it can work there, then it can work anywhere. So you have tried the rest, now why not try the best..Call 0845 524 0100 for a 30 day free trial. Till next time.. Have a good weekend..
PartFinder – Search dealers stock with ease..
Cooperatives, we are told, are the new business success. Lucky that, because Kevin James Ltd have a new application which uses the mutual resources of vehicle dealers to identify and ship those urgent parts FAST. And the beauty of the system is that you can get those parts with just a few mouse clicks – simple. Click Here to find out more..
Incidentally, does anyone else experience problems with Ford BCM data through Kerridge? They aren’t the people’s choice for support when you look at the service you get and the price you pay. Fortunately for anyone looking to shave off support costs, Kevin James Ltd, as accredited Dealer Communication agents can offer a cost effective and efficient service. Why not pickup the phone and discuss a way forward with us..
