KJL Business IT Support and Technology Management
One UK team to cover all your Business IT Support needs.
NETWORKING – WI-FI / INTERNET – PHONES – INFRASTRUCTURE MANAGEMENT – USER SUPPORT
What can KJL do for your Business?
KJL offer full Business IT support and monitoring services, with remote fixing of issues covering almost any area of business
Includes phone systems, user issues, printing, networking and on-site support. Our business-wide service has you covered no matter what.
IT Systems Administration
We have in-house skills to support all business needs. This includes phones, Windows, specialised software (including CDK Rev 8, Autoline Drive and other Car Dealership Management Systems). We also support all types of servers and backup infrastructure.
Remote Support (Endpoint Management)
The majority of our requests are managed remotely via secure software. This means users supported by KJL get the fastest fix times. It also ensures that IT systems are properly monitored and any faults are logged and recorded early for diagnosis.
Our trained and qualified IT engineers can test and fix the full range of hardware on-site. Our response times are highly competitive and we are flexible to ensure that high priority jobs are seen with the relevant degree of urgency. We also understand the challenges that our customers face and how important IT services are.
KJL oversee the full lifecycle of hardware use with our partners (Dell). This includes PC setup, company policies and port security. Purchasing through us ensures not only the best prices and full compatability with all hardware, but also ensures the very best support for your business.
Our Support Team is Always With You
Our Support Portal is available to all of our Support Customers via their desktop. Just clicking an icon they are able to register any issue and it will automatically join our support queue to be resolved as soon as possible. Any changes or updates will be sent automatically to the Users email inbox.
Our customers can also log support requests via email at firstname.lastname@example.org. All support tickets logged by email are tracked and assigned priority in the same way as the User portal. Please note that during busy periods it may take longer for a ticket to be assigned to an engineer if logged by email as opposed to through the support portal.
The KJL instant response team are available by phone Monday to Friday, from 07:30 to 18:00 and 08:30 to 13:00 on Saturday, offering assistance covering a range of issues. Please note that during especially busy periods we may be unavailable by phone. If this is the case please contact us via email at email@example.com or call again later.
Request IT Support Quote or Business IT Consultation
Just enter your details below and we will get in touch to help you out and help find the best route forwards.