Upgrade your IT services with KJL Outsourcing today
Taking Over Internal IT Support
Many companies have ineffective IT support. KJL IT Outsourcing offers a rapid IT support service which considers both the user and the business as a whole. Rather than endlessly fighting fires, we focus on the cause of the fire in the first place, ensuring all systems are managed properly, kept neat and tidy, and are fit for their intended purpose.
Over the past four years we have taken on the support for a range of new companies, all with different requirements. Our flexibility and wide reaching technical knowledge allows us to work with our clients to actively improve all IT support processes.
Reducing Cost across the Business
In addition to an expansive history managing IT environments for businesses in the UK, we work with all budget sizes. Within these guidelines we optimise and streamline purchasing to ensure a company is able to focus on the tools which are most crucial to them.
Factors such as printing, electricity usage and repetitive tasks may seem unimportant in the short-term, but in the long run we are able to save a significant sum of money – which can them be repurposed to generate new revenue for the business.
KJL help UK companies achieve their goals through IT outsourcing
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KJL fully appreciate the challenges that changes in technology can bring. While many businesses believe that their technology will naturally improve, this is often not the case. For a number of reasons, updating technology is often done reactively – ie. When something breaks or needs replacing – rather than when it starts to cause problems for users. Companies then pay large amounts to get these systems working, with little or no thought about backups or the impact that using unreliable systems can have on users.
This can be extremely costly, both in terms of morale and stress, and can have knock-on effects in the longer term. KJL take a very different approach to IT systems within business. We understand the full range of risks faced by our customer’s businesses and have taken steps to improve internal systems in order to reduce cost and mitigate the risk of breakage. Sometimes this means moving an old in-house system to a website, for instance, or simply performing upgrades to older machines to make sure they are still viable for business.
Effective Change Management
Part of our commitment to customers is assisting them through IT changes and providing a strong team to assist with common challenges faced by users. This may include administration of web-portals, user training, creating software support resources or just providing everyday IT assistance.
In all cases we ensure the process of Change Management is properly recognised as a key factor when introducing technology. We secure buy-in at all levels of the organisation to ensure all changes have a positive effect and generate highly successful outcomes.
Additional Outsourced Services include:
Web / Print Design
Copywriting / Content Creation
SEO / Adwords
(Beginner) Photoshop & Adobe Creative cloud
(Beginner) General IT Skills. Includes web design.
(Intermediate) Digital Marketing